Effective Date: May 22, 2025

Introduction

At tirelona.com, we are committed to providing high-quality products to our customers. This Warranty Policy outlines the terms and conditions under which we provide warranties for the products we sell. By purchasing from tirelona.com, you agree to the terms of this Warranty Policy.

Coverage

We offer a limited warranty on all products sold on tirelona.com. This warranty covers defects in materials and workmanship under normal use and conditions for a period of 30 days from the date of purchase. The warranty applies only to products purchased directly from tirelona.com.

What is Not Covered

This warranty does not cover:
– Damage caused by misuse, abuse, neglect, or unauthorized modifications.
– Damage resulting from accidents, natural disasters, or other external causes.
– Normal wear and tear.
– Cosmetic damage that does not affect the functionality of the product.
– Products used for commercial or business purposes.

How to Make a Claim

If you believe your product is defective and covered under this warranty, please contact our customer support team at support@tirelona.com within 30 days of receiving your order. You will need to provide:
– Proof of purchase (e.g., order number or receipt).
– A description of the issue with the product.

Upon approval of your warranty claim, you may be required to return the product to us at the following address: Aida Nova LLC Texas Woods Cir Orlando, FL 32824. You are responsible for the cost of return shipping, unless otherwise specified. We will provide instructions for returning the product.

Remedies

For approved warranty claims, we will, at our discretion:
– Repair the defective product.
– Replace the defective product with a new or refurbished product of equal or greater value.
– If repair or replacement is not possible, provide a refund of the purchase price (excluding shipping costs).

Legal Rights

This warranty is in addition to your statutory rights under applicable laws. This policy does not affect your rights as a consumer. For international customers, local laws may apply, and additional terms may be required. Please contact us for details if you are an international customer.

Non-Transferable Warranty

This warranty is non-transferable and applies only to the original purchaser. It cannot be transferred to another party.

Contact Us

If you have any questions about this Warranty Policy or need assistance with a warranty claim, please contact our customer support team at:
– Email: support@tirelona.com
– Phone: +1(786) 796 – 00 – 17

Policy Updates

We reserve the right to update this Warranty Policy at any time. Changes will be posted on this page, and it is your responsibility to review the policy periodically for updates.

By using tirelona.com, you agree to the terms of this Warranty Policy.